Manroland remote assistance is always by your side
Manroland sheet printservices®Pilot Guide printing technology supports PilotGuide operating instructions

 

When your equipment fails, you need the quick assistance of an expert.

 

But maybe you are far away from the nearest service person, or the traffic may be interrupted, it is difficult to find the right traffic, or it is just too long.

 

In a similar situation, how can you get emergency help to keep the machine running normally?

 

Since 2020, during the global epidemic, we have actively promoted the printservices® PilotGuide printing technology to support the Pilot Guide operation guidelines. It uses augmented reality technology virtual support services without the need for technicians to be physically present.

 

By connecting to the printservices® PilotGuide printing technology support Pilot Guide operation guide platform, our technicians can instantly provide technical support through remote services, provide troubleshooting and maintenance solutions, and the scope of support includes mechanical and electrical.